Catalog

The CompTIA A+ certification course is designed to equip aspiring IT professionals with the comprehensive skills and knowledge required to excel in technical support and IT operations. This course covers essential topics such as hardware, software, networking, operating systems, mobile devices, and security. Participants will learn to troubleshoot and solve problems across a wide variety of devices and platforms, including PCs, laptops, printers, and mobile devices. The course also emphasizes key areas like configuring and managing operating systems, networking fundamentals, and implementing best practices for security and operational procedures. Through hands-on labs and real-world scenarios, students will gain practical experience in installing, configuring, and maintaining systems, ensuring they are prepared to handle the demands of a modern IT environment. The course is structured to prepare participants for the CompTIA A+ certification exams (220-1101 and 220-1102), which are recognized globally as a standard for validating foundational IT skills. By completing this course, individuals will be well-positioned to pursue roles such as help desk technician, technical support specialist, or IT support administrator, making it a critical step for those looking to launch or advance their IT careers.

##### Module 1 - Installing Motherboards and Connectors - Explain Cable Types and Connectors - Install and Configure Motherboards - Explain Legacy Cable Types ##### Module 2 - Installing System Devices - Install and Configure Power Supplies and Cooling - Select and Install Storage Devices - Install and Configure System Memory - Install and Configure CPUs ##### Module 3 - Troubleshooting PC Hardware - Apply Troubleshooting Methodology - Configure BIOS/UEFI - Troubleshoot Power and Disk Issues - Troubleshoot System and Display Issues ##### Module 4 - Comparing Local Networking Hardware - Compare Network Types - Compare Networking Hardware - Explain Network Cable Types - Compare Wireless Networking Types ##### Module 5 - Configuring Network Addressing and Internet Connections - Compare Internet Connection Types - Use Basic TCP/IP Concepts - Compare Protocols and Ports - Compare Network Configuration Concepts ##### Module 6 - Supporting Network Services - Summarize Services Provided by Networked Hosts - Compare Internet and Embedded Appliances - Troubleshoot Networks ##### Module 7 - Summarizing Virtualization and Cloud Concepts - Summarize Client-Side Virtualization - Summarize Cloud Concepts ##### Module 8 - Supporting Mobile Devices - Set Up Mobile Devices and Peripherals - Configure Mobile Device Apps - Install and Configure Laptop Hardware - Troubleshoot Mobile Device Issues ##### Module 9 - Supporting Print Devices - Deploy Printer and Multifunction Devices - Replace Print Device Consumables - Troubleshoot Print Device Issues ##### Module 10 - Configuring Windows - Configure Windows User Settings - Configure Windows System Settings ##### Module 11 - Managing Windows - Use Management Consoles - Use Performance and Troubleshooting Tools - Use Command-line Tools ##### Module 12 - Identifying OS Types and Features - Explain OS Types - Compare Windows Editions ##### Module 13 - Supporting Windows - Perform OS Installations and Upgrades - Install and Configure Applications - Troubleshoot Windows OS Problems ##### Module 14 - Managing Windows Networking - Manage Windows Networking - Troubleshoot Windows Networking - Configure Windows Security Settings - Manage Windows Shares ##### Module 15 - Managing Linux and macOS - Identify Features of Linux - Identify Features of macOS ##### Module 16 - Configuring SOHO Network Security - Explain Attacks, Threats, and Vulnerabilities - Compare Wireless Security Protocols - Configure SOHO Router Security - Summarize Security Measures ##### Module 17 - Managing Security Settings - Configure Workstation Security - Configure Browser Security - Troubleshoot Workstation Security Issues ##### Module 18 - Supporting Mobile Software - Configure Mobile OS Security - Troubleshoot Mobile OS and App Software - Troubleshoot Mobile OS and App Security ##### Module 19 - Using Support and Scripting Tools - Use Remote Access Technologies - Implement Backup and Recovery - Explain Data Handling Best Practices - Identify Basics of Scripting - Implement Best Practice Documentation - Use Proper Communication Techniques - Use Common Safety and Environmental Procedures ##### Module 20 - Implementing Operational Procedures - Configure Mobile OS Security - Troubleshoot Mobile OS and App Software - Troubleshoot Mobile OS and App Security