Skip to content

A+ Core 1

Professional training. Expert instructors. Better value. No compromises.

IT-001 Live Instructor-Led Training
CompTIA 220-1201 5 Days 40 Hours
$1,899

Expert Training. Better Value.

Pricing shown is for individual enrollment.

Training a Team?

Ask us about group pricing, custom scheduling, and focused delivery.

Contact Us

CompTIA A+ Core 1 (220-1201) builds the technical foundation required for entry-level IT support roles. It is designed for individuals beginning an IT career, technicians strengthening their existing skills, and organizations developing the capabilities of help desk, desktop support, and field service teams.

The course covers mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting. Instruction focuses on the technologies, systems, and support situations technicians encounter in day-to-day work. Participants learn how devices and infrastructure components function, how they work together, and how to diagnose and resolve common technical problems.

This course is appropriate for participants with limited IT experience as well as working technicians who want to formalize and expand their knowledge. For organizations, it provides a consistent, vendor-neutral foundation that can be used to support onboarding, workforce development, and entry-level technical training.

Course Objectives

What you will learn

Domain 1: Mobile Devices

  • Given a scenario, monitor mobile device hardware and use appropriate replacement techniques.
  • Compare and contrast accessories and connectivity options for mobile devices.
  • Given a scenario, configure basic mobile device network connectivity and provide application support.

Domain 2: Networking

  • Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes.
  • Explain wireless networking technologies.
  • Summarize services provided by networked hosts.
  • Explain common network configuration concepts.
  • Compare and contrast common networking hardware devices.
  • Given a scenario, configure basic wired/wireless small office/home office (SOHO) networks.
  • Compare and contrast internet connection types, network types, and their characteristics.
  • Explain networking tools and their purposes.

Domain 3: Hardware

  • Compare and contrast display components and attributes.
  • Summarize basic cable types and their connectors, features, and purposes.
  • Compare and contrast RAM characteristics.
  • Compare and contrast storage devices.
  • Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards.
  • Given a scenario, install the appropriate power supply.
  • Given a scenario, deploy and configure multifunction devices/printers and settings.
  • Given a scenario, perform appropriate printer maintenance.

Domain 4: Virtualization and Cloud Computing

  • Explain virtualization concepts.
  • Summarize cloud computing concepts.

Domain 5: Hardware and Network Troubleshooting

  • Given a scenario, troubleshoot motherboards, RAM, CPUs, and power.
  • Given a scenario, troubleshoot drive and RAID issues.
  • Given a scenario, troubleshoot video, projector, and display issues.
  • Given a scenario, troubleshoot common mobile device issues.
  • Given a scenario, troubleshoot network issues.
  • Given a scenario, troubleshoot printer issues.