Effective Date: January 1, 2024
Last Updated: July 1, 2026
techtrain365, LLC (“techtrain365,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit techtrain365.com (the “Site”) or contact us through the Site.
1. Who We Are
techtrain365, LLC is a Delaware limited liability company. We provide instructor-led technology training services to individuals and organizations.
For privacy inquiries, contact us at: [email protected]
2. Information We Collect
Information You Provide
When you submit a contact form on our Site, we collect:
- Your name
- Your organization name (optional)
- Your email address
- Your phone number
- The nature of your inquiry
- Any additional information you include in your message
We do not collect payment information through the Site. We do not require you to create an account to use the Site.
Information Collected Automatically
When you visit the Site, our web hosting provider and Cloudflare (which provides security and performance services) may automatically collect standard server log information, including your IP address, browser type, referring URL, and pages visited. This information is used for security, performance, and operational purposes only.
We do not use Google Analytics, advertising pixels, or any third-party tracking or analytics tools.
Cookies
We use a limited number of cookies necessary for the Site to function properly. See our Cookie Policy for details.
3. How We Use Your Information
We use the information you provide through contact forms solely to:
- Respond to your inquiry
- Discuss training services you have expressed interest in
- Follow up on prior communications at your request
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not add you to any automated marketing list without your explicit consent.
4. How We Store and Protect Your Information
Contact form submissions are transmitted via encrypted connection (HTTPS) and delivered to our team via our email service provider. We retain inquiry information only as long as necessary to respond to and manage your inquiry.
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
5. Third-Party Services
We use the following third-party services in connection with the Site:
- Cloudflare — provides security, performance, and bot protection services, including Cloudflare Turnstile on our contact forms. Cloudflare may process your IP address and browser information. See Cloudflare’s Privacy Policy at cloudflare.com/privacypolicy.
- Email service provider — we use a third-party email service to receive contact form submissions. Our email provider processes message content solely for delivery purposes.
- Web hosting provider — provides the infrastructure on which the Site is hosted. Our hosting provider may process standard server log data as part of normal operations.
We do not use Google Analytics, Facebook Pixel, or any advertising or behavioral tracking tools.
6. Your Rights
Depending on where you are located, you may have the following rights regarding your personal information:
California Residents (CCPA/CPRA)
California residents have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information (we do not sell or share personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at [email protected].
EU/UK/EEA Residents (GDPR)
If you are located in the European Union, United Kingdom, or European Economic Area, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict our processing of your information
- Data portability where applicable
- Lodge a complaint with your local data protection authority
Our legal basis for processing your information is your consent (when you submit a contact form) and our legitimate interest in responding to business inquiries.
To exercise these rights, contact us at [email protected].
Other U.S. State Privacy Laws
Residents of Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws may have similar rights to those described above. We honor these rights regardless of your state of residence. Contact us at [email protected] to submit a request.
7. Children’s Privacy
Our Site is intended for business and professional use. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
8. Links to Other Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
techtrain365, LLC [email protected]