Catalog

In this course, students will develop a comprehensive set of soft skills by exploring various interpersonal interactions and gaining new perspectives. The course begins with an overview of essential housekeeping items, objectives, and an action plan. Students will learn what soft skills are, including the importance of empathy, professionalism, and the distinction between learned and inherent traits. The curriculum covers critical areas such as communication, teamwork, problem-solving, and time management, while also focusing on attitude, work ethic, adaptability, self-confidence, and the ability to learn from criticism. Additionally, the course emphasizes the value of networking and provides practical strategies for building and maintaining professional relationships. The course concludes with a review and action plan to solidify the skills learned.

##### Module 1 - Getting Started * Housekeeping Items * Pre-Assignment Review * Workshop Objectives * The Parking Lot * Action Plan ##### Module 2 - What Are Soft Skills? * Definition of Soft Skills * Empathy and the Emotional Intelligence Quotient * Professionalism * Learned vs. Inborn Traits ##### Module 3 - Soft Skill 1: Communication * Ways We Communicate * Improving Non-Verbal Communication * Listening * Openness and Honesty ##### Module 4 - Soft Skill 2: Teamwork * Identifying Capabilities * Get Into Your Role * Learn the Whole Process * The Power of Flow ##### Module 5 - Soft Skill 3: Problem Solving * Define the Problem * Generate Alternative Solutions * Evaluate the Plans * Implementation and Re-evaluation ##### Module 6 - Soft Skill 4: Time Management * The Art of Scheduling * Prioritizing * Managing Distractions * The Multitasking Myth ##### Module 7 - Soft Skill 5 and 6: Attitude and Work Ethic * What Are You Working For? * Caring for Others vs. Self * Building Trust * Work Is Its Own Reward ##### Module 8 - Soft Skill 7: Adaptability/Flexibility * Getting over the Good Old Days Syndrome * Changing to Manage Process * Changing to Manage People * Showing You\'re Worth Your Weight in Adaptability ##### Module 9 - Soft Skill 8: Self-Confidence * Confident Traits * Self-Questionnaire * Surefire Confidence Building Tactics * Build Up Others ##### Module 10 - Soft Skill 9: Ability to Learn from Criticism * Wow, You Mean I\'m Not Perfect? * Listen With An Open Mind * Analyze and Learn * Clear the Air and Don\'t Hold Any Grudges ##### Module 11 - Soft Skill 10: Networking * Redefining Need * Identifying Others\' Interests * Reaching Out * When to Back Off ##### Module 12 - Wrapping Up * Words from the Wise * Review of The Parking Lot * Lessons Learned * Recommended Reading * Completion of Action Plans and Evaluations