Catalog

Professional Development

10 Soft Skills You Need

In this course, students will develop a core set of soft skills by examining key areas such as communication, teamwork, problem-solving, and adaptability. Through practical exercises and discussions, participants will gain new perspectives on interpersonal interactions and professional growth.

Advanced Business Writing

This two-day workshop provides participants with essential tools to improve their business writing skills, focusing on clarity and efficiency. Participants will learn to craft clear, purposeful communication that effectively engages readers across various professional contexts.

Business Writing

Writing is an important communication tool for many, though it can be challenging for some. This workshop provides a refresher on essential writing concepts, such as spelling, grammar, and punctuation, and offers an overview of common business documents like proposals, reports, and agendas, giving you a competitive edge in the workplace.

Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

Communication Strategies

This course provides participants with essential skills to effectively communicate in various contexts. Covering key topics such as understanding communication barriers, mastering non-verbal and paraverbal communication, and enhancing listening and questioning techniques, this course equips individuals to communicate more clearly, build stronger connections, and navigate conversations with confidence.

Critical Thinking

This course is designed to enhance participants\' critical thinking skills, equipping them with the tools to analyze, evaluate, and construct well-reasoned arguments in both personal and professional contexts.

Cross Functional Communication

Leaders must recognize the significance of effectively communicating their ideas, vision, and purpose to their teams and the broader organization. They should develop the skill of actively listening to others, processing the information, and responding in a way that clarifies and encourages further dialogue. Understanding the influence of communication on others and the necessity of enhancing these skills is crucial for effective leadership.

Emotional Intelligence

Emotional intelligence (EQ) is the ability to recognize, understand, and manage emotions in oneself and others. This course introduces the key concepts of emotional intelligence, focusing on self-awareness, self-management, social awareness, and relationship management, as outlined by Daniel Goleman.

Emotional Intelligence for Business Professionals

This course is designed for business professionals who want to enhance their emotional intelligence to improve workplace performance and relationships. Participants will learn to identify, understand, and manage their own emotions, as well as develop stronger social skills to foster better interactions and collaboration with others.

Employee Motivation and Performance Management

This course teaches essential strategies for motivating employees and enhancing their development through basic performance-management techniques. Participants will learn to foster a motivated workforce, optimize performance, and create effective development plans.

Facilitating Meetings Effectively

In this course, you will learn the essential skills needed to facilitate meetings effectively, from preparation to execution, including specialized meetings such as brainstorming sessions, virtual meetings, and international gatherings.

Grammar Essentials

This course helps professionals refresh and refine their grammar skills for clear and concise written communication in a professional setting.

Leadership Excellence

This course equips aspiring and current leaders with the skills to inspire and guide their teams effectively. By exploring the key differences between leadership and management, participants will learn to develop transformational leadership qualities, enhance communication, and build a shared vision. The course also focuses on self-awareness, authenticity, and empathy as essential components of leadership excellence.

Managing Conflict

This course equips participants with the skills to effectively manage conflict in the workplace. By identifying personal reactions to conflict, analyzing its sources, and employing proactive communication techniques, participants will learn to resolve conflicts through strategic action planning.

Moving to Management & Leadership

This course is designed to support new supervisors as they transition into leadership roles, equipping them with the tools and strategies needed to manage their teams effectively. Participants will learn how to navigate their new responsibilities, develop a high-performing team, and foster a collaborative and motivated work environment.

Problem Solving and Decision Making

This course provides project managers with essential skills to effectively solve problems and make informed decisions to keep projects moving forward. Participants will explore frameworks for decision making and practice a seven-step problem-solving process to enhance their project management capabilities.

Supervising Others

This course helps students develop essential skills to become efficient and proficient supervisors. It covers topics such as setting expectations, assigning work, delegation, time management, and resolving conflict to foster team productivity and improve job satisfaction.

Teamwork and Team Building

This course teaches students how to effectively contribute to a team by understanding key elements of team dynamics, development stages, and practical strategies for collaboration. Through hands-on activities, students will improve their ability to solve problems and foster teamwork, ensuring more productive and cohesive teams.

Time Management

This course provides practical techniques to help participants manage their time effectively by setting SMART goals, prioritizing tasks, and planning wisely. Participants will learn how to overcome procrastination, manage crises, delegate efficiently, and organize their workspaces for maximum productivity. Time management strategies such as meeting management and alternatives to meetings are also covered.