Catalog

Emotional intelligence (EQ) is increasingly recognized as a key factor in achieving success in the workplace. While traditional intelligence is important for performing job-related tasks, emotional intelligence plays a crucial role in how effectively individuals manage themselves and interact with others. This course, \"Emotional Intelligence for Business Professionals,\" provides participants with strategies to enhance their self-awareness, emotional management, and social skills. Throughout the course, participants will explore the components of emotional intelligence and learn how these skills can benefit their organizations. They will assess and develop both their personal and social emotional intelligence competencies, applying these skills in common workplace scenarios. By the end of the course, participants will be better equipped to navigate the complexities of workplace relationships and improve their overall effectiveness as business professionals. This course is ideal for individuals seeking to develop or increase their emotional intelligence to achieve greater success in their professional lives.

##### Module 1 - Recognizing the Benefits of Emotional Intelligence - Define Emotional Intelligence - Recognize EQ\'s Impact on Work Experience ##### Module 2 - Increasing Your Personal Emotional Intelligence in the Workplace - Develop Your Level of Self-Awareness - Develop Your Self-Regulation Skills - Develop Your Motivation ##### Module 3 - Increasing Your Social Emotional Intelligence in the Workplace - Develop Your Empathy - Develop Your Social Skills ##### Module 4 - Practicing Emotional Intelligence in the Workplace - Practice Emotionally Intelligent Leadership - Build an Emotionally Intelligent Team - Manage Change - Manage Conflict - Coach for Performance