Catalog

Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for project managers looking to stay ahead of the curve. This course delves into the key principles of problem solving and decision making, helping participants understand the similarities and differences between the two. Participants will learn various leading frameworks used to inform decision making and will conduct exercises to practice each of the seven steps of the problem-solving process, ensuring they are equipped to handle challenges efficiently and effectively. Additionally, this course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders, enhancing their strategic project management skills.

##### Module 1 - Defining decision making - Understanding Decision-Making and How it Happens - Why People Do or Don’t Make Decisions - Ways to Make Decisions ##### Module 2 - Defining problem solving - Understanding Problem Solving - Divergent and Convergent Thinking - Eight Disciplines of Problem Solving - Systematic Inventive Thinking (SIT) ##### Module 3 - Learn the Seven-Step Problem Solving Process - Problem Definition - Decision to Act on a Problem - Define Problem Solving Scope - Finding Root Cause - Prioritizing Root Cause Correction - Select a Solution