Catalog

In this course, participants explore fundamental concepts of effective management, covering roles on a team, nonverbal communication, team development, motivation, conflict resolution, delegation, problem-solving, and solution implementation. Through practical exercises and guided instruction, participants learn to interpret nonverbal cues, enhance listening skills, motivate teams, resolve conflicts, empower workgroups, and implement effective solutions. By the course\'s conclusion, participants emerge equipped with a comprehensive toolkit for effective management, ready to lead and inspire their teams to success.

##### Module 1 - Developing as a Manager - Identify Effective Manager Roles - Develop Personal Skills ##### Module 2 - Communicating Successfully - Communicate Without Talking - Manage Better by Listening - Assert to Achieve ##### Module 3 - Cultivating Great Teams - Create an Invincible Team - Inspire Team Success - Run Team Meetings - Resolve Conflicts Positively ##### Module 4 - Empowering Your Workgroup - Delegate for Results - Coach for Achievement - Optimize Staff Performance ##### Module 5 - Creating Successful Solutions to Problems - Identify and Define the Problem - Determine the Root Cause - Identify a Solution - Implement Solutions Decisively